At Snap Kitchen, one of our core tenets is sustainability. Because of that, we hold ourselves to a high standard of excellence. From the ingredients we source to the packaging we use, we want to ensure positive interactions for our consumers at every turn.
That’s why we’re committed to using 100% recyclable materials in all of our packaging, from our boxes to our ice packs to our containers.
As you order your Snap Kitchen weekly meal delivery and start receiving your meal every week, we wanted to provide some answers for FAQs we see the most often.
Are your lids/trays recyclable?
Yes, all of Snap Kitchen’s lids and trays are 100% recyclable! However, just be sure you do the following:
- Remove the labels from each container
- Clean, rinse, and dry the containers
- Then recycle
What should I do with the ice packs that come in each shipment?
Our boxes ship with ice gel packs, filled with an environmentally safe, non-toxic mixture. You can reuse these packs, or, if you’re committed to disposing of them, here’s how we recommend doing so:
- Let your gel pack fully thaw.
- With scissors, cut open a corner of the gel pack and dispose of it in the waste bin.
- Rinse, and then recycle the film with other plastics.
Be sure to not drain your gel packs into your kitchen sink.
Will you be bringing back compostable containers?
We know how much our customers love the oven-friendly & compostable packaging, but, unfortunately, we could not consistently rely on these containers to deliver our meals to our customers in optimal shape, so we don’t have any current plans to bring them back.
Is it okay to eat meals after the consume-by date?
All Snap Kitchen meals are labeled with a ‘consume-by’ date to guarantee freshness and safety. They haven’t been tested beyond that date, so we recommend using your best judgment if deciding to eat them after the expiration. Like many other food products with expiration dates, the meals may still taste completely fine beyond the date listed, but we’re unable to guarantee their safety or flavor.
Can you store/freeze your meals?
While we have not freezer-tested our meals, many of our customers have frozen them with success. Some ingredients freeze better than others, so it’s important to note that not all meals will maintain their flavor or texture after freezing and thawing. Please also note that the heating instructions are designed for fresh meals, so take extra precautions when reheating from the freezer.
Why do you use so much packaging in your shipments?
We use a balanced amount of recyclable plastic in all of our shipments to ensure the freshness of the food inside. Additionally, unlike many competitors, we don’t freeze or use gas/vacuum-sealed packaging to keep our food fresh.
Ready for your first week of the Snap Kitchen subscription box? Start adding nourishing and healthy meals to your cart today!
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4 Comments
Hello!
I’ve got a couple questions regarding my subscription. I’ve been a customer for approx 2+ years, & I have had problems with your website & ordering meals.
There’s not enough room here to describe all the problems. Please provide a DIRECT contact regarding website issues. A revamped website would be a good start! Also, your customer service (or lack thereof) is guaranteed to lose your current customers in the next 6 months. The “chat” feature is exceedingly tedious & time-consuming (a phone number or e-mail address would be much more effective.
Another issue is your packaging: your website states “100% recyclable”. My last 3 shipments consisted of a white, fluffy polyester insulator with clear plastic sheeting top & bottom. Please tell me where/how this could be recycled. I’m hoping you just ran out of the dissolvable core/brown paper-coated insulation and will bring it back soon. At least the outer layers of paper were recyclable.
Hi Mara! We’re so sorry to hear about the issues you’ve been having ordering our meals. We want to help you as much as we can! Beth on our customer care team would be happy to chat. Her email is beth_leckbee@snapkitchen.com. Again, we’re so sorry for the website troubles!
What about the insulation? Is there any way to responsibly dispose of it? Reuse is nice in theory, but the ice packs are going to accumulate fast if there isn’t a way to return them.
Hi Hilary! The insulation in the boxes is also recyclable. If you run out of space for storing and reusing the ice packs, you can dispose of the liquid in the ice packs, then recycle the film with other plastics. Hope this helps!